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Stop e-mailing me!

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Beef Ninja
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Stop e-mailing me!

This website keeps spamming my inbox whenever someone posts in one of various threads, even though I unchecked everything that sends me e-mail in my account. It's very annoying and I don't want to have to mark this sites e-mail as spam.

Wolfgang8565
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yin yang symbol suits you

yin yang symbol suits you well

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deksam
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What about now? Does it send

What about now? Does it send you an email right now?

Lothic
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I've found the only thing

I've found the only thing that seems to stop those emails is to choose the option to stop receiving the emails IN the emails themselves. Like you I've also checked off the option to stop the emails in my profile here on the website but that by itself doesn't seem to do anything. Next time you get one of those emails open it up and it should have a link at the bottom you can press to "stop receiving any more alerts for that thread". Unfortunately it only seems to work PER THREAD so basically you'll have to keep opening the emails that come from each individual thread to kill them all. Good luck.

CoH player from April 25, 2004 to November 30, 2012
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Wolfgang8565
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Everyone start a new thread!

Everyone start a new thread! lol jk

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Beef Ninja
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Lothic wrote:
Lothic wrote:

I've found the only thing that seems to stop those emails is to choose the option to stop receiving the emails IN the emails themselves. Like you I've also checked off the option to stop the emails in my profile here on the website but that by itself doesn't seem to do anything. Next time you get one of those emails open it up and it should have a link at the bottom you can press to "stop receiving any more alerts for that thread". Unfortunately it only seems to work PER THREAD so basically you'll have to keep opening the emails that come from each individual thread to kill them all. Good luck.

Thanks for the reply, I'll try this.

Wolfgang8565 wrote:

yin yang symbol suits you well

Hey thanks, it symbolizes the delicate balance between beef and evil.

Project_Hero
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Ah yes. Beef. One of the

Ah yes. Beef. One of the greatest forces in the universe.

"Let the past die. Kill it if you have to."

avelworldcreator
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Huh! I wonder if I can adjust

Huh! I wonder if I can adjust that for you in my end.
But you are only getting emails for the threads you subscribed to. It defaults to "Notify me when new comments are posted" and "All comments" when you post. Just make sure you uncheck that when you post. I leave it checked because I need to monitor board activity but I can see why it get annoying. I have my email program route all the thread posts to their own folder. GMail has this feature too. Yahoo has it as well. Not so sure about the other services.

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Lothic
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avelworldcreator wrote:
avelworldcreator wrote:

Huh! I wonder if I can adjust that for you in my end.
But you are only getting emails for the threads you subscribed to. It defaults to "Notify me when new comments are posted" and "All comments" when you post. Just make sure you uncheck that when you post. I leave it checked because I need to monitor board activity but I can see why it get annoying. I have my email program route all the thread posts to their own folder. GMail has this feature too. Yahoo has it as well. Not so sure about the other services.

You're talking about the check-box settings in our profiles right? I'm saying you can "unset" those options and still get emails from new threads. Like I said the only way I've been able to "disable" getting those alert emails from a given thread is to use the option provided in one of those emails. Not entirely sure that's really working "as intended".

CoH player from April 25, 2004 to November 30, 2012
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avelworldcreator
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Hmmm. No setting I can find

Hmmm. No setting I can find to disable that "feature" from your account (even with my more advanced access). I'll pass this issue on to the web team.

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Lin Chiao Feng
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An initial glance shows that

An initial glance shows that you have indeed told the site to STFU.

So now I'm on to find out why it's being daft. Yay SQL diving.

BBL.

[i]Has anyone seen my mind? It was right here...[/i]

Lothic
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That would be appreciated.

That would be appreciated. As Lin Chiao Feng might recall my work has me onboard ships for weeks at a time where my personal email (via commercial internet) is not available 24/7 and I've often seen my email in-box completely full with hundreds of those alert emails when I finally get the chance to check it again. Anything to "globally disable" them would be helpful to say the least.

CoH player from April 25, 2004 to November 30, 2012
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Foradain
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From the Profile:

From the Profile:
"Receive content follow-up notification e-mails:
Check this box to receive an e-mail notification for follow-ups on your content. You can not disable notifications for individual threads."
This box is not checked on my profile.
From this page, right above the "Save" and "Preview" buttons:
"Notify me when new comments are posted"
This button is always checked unless I've just unchecked it. And I think that's the problem: every time someone posts without unchecking the box, every response after that generates an email.

Foradain, Mage of Phoenix Rising.
[url=https://cityoftitans.com/forum/foradains-character-conclave]Foradain's Character Conclave[/url]
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Lin Chiao Feng
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Beef Ninja wrote:
Beef Ninja wrote:
Lothic wrote:

I've found the only thing that seems to stop those emails is to choose the option to stop receiving the emails IN the emails themselves. Like you I've also checked off the option to stop the emails in my profile here on the website but that by itself doesn't seem to do anything. Next time you get one of those emails open it up and it should have a link at the bottom you can press to "stop receiving any more alerts for that thread". Unfortunately it only seems to work PER THREAD so basically you'll have to keep opening the emails that come from each individual thread to kill them all. Good luck.

Thanks for the reply, I'll try this.

Haven't found anything yet, but if you could PM me the contents of one of the emails you got, it could help me find the problem.

[i]Has anyone seen my mind? It was right here...[/i]

Foradain
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Lin Chiao Feng wrote:
Lin Chiao Feng wrote:

Haven't found anything yet, but if you could PM me the contents of one of the emails you got, it could help me find the problem.

OK, let's see if this helps. *presses "Save" without unclicking the box*

Foradain, Mage of Phoenix Rising.
[url=https://cityoftitans.com/forum/foradains-character-conclave]Foradain's Character Conclave[/url]
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Avatar courtesy of [s]Satellite9[/s] [url=https://www.instagram.com/irezoomie/]Irezoomie[/url]

Lin Chiao Feng
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Foradain wrote:
Foradain wrote:

From the Profile:
"Receive content follow-up notification e-mails:
Check this box to receive an e-mail notification for follow-ups on your content. You can not disable notifications for individual threads."
This box is not checked on my profile.
From this page, right above the "Save" and "Preview" buttons:
"Notify me when new comments are posted"
This button is always checked unless I've just unchecked it. And I think that's the problem: every time someone posts without unchecking the box, every response after that generates an email.

On my account, that checkbox is never checked unless I check it. So it seems that for some users it defaults to checked and others it doesn't.

To clarify, "Receive content follow-up notification e-mails" means you get emails when someone comments on [i]any thread you started[/i]. It doesn't control comment notifications.

Below that in your settings page there should be "Receive comment follow-up notification e-mails" followed by a popup menu. That's the one that should matter. And I can verify that it is set to "No notifications" for Beef.

But the blurb under it annoys me:

Quote:

Check this box

what box, it's a popup menu

Quote:

to receive e-mail notification for follow-up comments to comments you posted.

Oh, cool, I can control follow-ups!

Quote:

You can later disable this on a post-by-post basis... so if you leave this to YES, you can still disable follow-up notifications for comments you don't want follow-up mails anymore - i.e. for very popular posts.

... OK, I see what you did there. That popup menu just sets the checkbox for [i]new comments you make[/i], i.e. it sets the default state of the "Notify me when new comments are posted" checkbox for new comments you post... and does squat all for any comments you posted before.

Which means, as Lothic pointed out, the only thing you can do is click on the link in each and every email and turn that noise off.

Lovely.

The management regrets the inconvenience and is continuing to search for a relevant bulk-shut-up command. The last thing I want is to be sending emails people don't want; that increases the odds that email services will consider us to be spammers, and that means new people won't get their "click this link to verify your account" emails and other nasty things.

[i]Has anyone seen my mind? It was right here...[/i]

Beef Ninja
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Lin Chiao Feng wrote:
Lin Chiao Feng wrote:
Beef Ninja wrote:
Lothic wrote:

I've found the only thing that seems to stop those emails is to choose the option to stop receiving the emails IN the emails themselves. Like you I've also checked off the option to stop the emails in my profile here on the website but that by itself doesn't seem to do anything. Next time you get one of those emails open it up and it should have a link at the bottom you can press to "stop receiving any more alerts for that thread". Unfortunately it only seems to work PER THREAD so basically you'll have to keep opening the emails that come from each individual thread to kill them all. Good luck.

Thanks for the reply, I'll try this.

Haven't found anything yet, but if you could PM me the contents of one of the emails you got, it could help me find the problem.

Ummm I didn't read the e-mails, I just saw I had pages of mail from this site and there titles said they where notifications that someone posted in the chargen thread. I deleted them all and haven't gotten anymore yet.

*EDIT* I see you made some progress while I was typing. -.-

Foradain
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Hi Foradain,
email wrote:

Hi Foradain,
*snipped after remembering Lin said PM*

BTW, I followed the "You can stop..." link, and the "Notify me.." box below is still checked. :(
*goes to uncheck the box*
Le Sigh.

Foradain, Mage of Phoenix Rising.
[url=https://cityoftitans.com/forum/foradains-character-conclave]Foradain's Character Conclave[/url]
.
Avatar courtesy of [s]Satellite9[/s] [url=https://www.instagram.com/irezoomie/]Irezoomie[/url]

Lin Chiao Feng
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OK, I think I've got it.

OK, I think I've got it. There were 5 places left that would send you comments, and they should be silenced now.

Make sure you leave your "Receive comment follow-up notification e-mails" setting on "No notifications".

Now I'm off to write up a HOWTO and check it into the site docs.

Anyone else with this problem, PM me and I'll clear [i]all[/i] comment reply emails for you first chance I get.

[i]Has anyone seen my mind? It was right here...[/i]

Fireheart
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Has anybody noticed how

Has anybody noticed how awesome Lin Chiao Feng is? *smile*

Be Well!
Fireheart

rookslide
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Wow I honestly thought the

Wow I honestly thought the settings were straightforward when I finally took the time to look at them... I was getting the email notifications too. Kept having to uncheck the box every time I posted until I found the setting to change the default.

Perhaps it should default to not sending notifications unless the user opts in.

Hope it isn’t a problem for others too. Hate to see people get frustrated over such an issue...

"A sad spectacle. If they be inhabited, what a scope for misery and folly. If they be not inhabited, what a waste of space." ~ Thomas Carlyle

avelworldcreator
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So did I. This is the first

So did I. This is the first time anyone complained so nobody looked closely I think. I'm not sure how, or if, we can change those defaults, and if we should at all. I suspect some developer set that as the default after some bitter experience with unhappy users.

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Foradain
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rookslide wrote:
rookslide wrote:

... until I found the setting to change the default...

Can you tell me where to find that?

Foradain, Mage of Phoenix Rising.
[url=https://cityoftitans.com/forum/foradains-character-conclave]Foradain's Character Conclave[/url]
.
Avatar courtesy of [s]Satellite9[/s] [url=https://www.instagram.com/irezoomie/]Irezoomie[/url]

rookslide
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From my phone browser:

From my phone browser:
Select my name (brings up profile)
Select edit (brings up various settings, avatar image etc)
Then there is a section about 2/3 or so down that page as follows:

Main menu

HideComment follow-up notification settings
Receive content follow-up notification e-mails
Check this box to receive an e-mail notification for follow-ups on your content. You can not disable notifications for individual threads.
Receive comment follow-up notification e-mails

Check this box to receive e-mail notification for follow-up comments to comments you posted. You can later disable this on a post-by-post basis... so if you leave this to YES, you can still disable follow-up notifications for comments you don't want follow-up mails anymore - i.e. for very popular posts.

This setting changed the default for me immediately.

"A sad spectacle. If they be inhabited, what a scope for misery and folly. If they be not inhabited, what a waste of space." ~ Thomas Carlyle

rookslide
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The paste doesn’t show the

The paste doesn’t show the check box or panels but those are clearly visible in that menu on the page.

The comment follow up section.

Hope this helps but it sounds to me like this is a hit or miss problem. I only changed the setting about two or three weeks ago but it worked first try.

"A sad spectacle. If they be inhabited, what a scope for misery and folly. If they be not inhabited, what a waste of space." ~ Thomas Carlyle

Foradain
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Judging by the lack of a

Judging by the lack of a checked box on this page, that seems to be working. Thanks!

Foradain, Mage of Phoenix Rising.
[url=https://cityoftitans.com/forum/foradains-character-conclave]Foradain's Character Conclave[/url]
.
Avatar courtesy of [s]Satellite9[/s] [url=https://www.instagram.com/irezoomie/]Irezoomie[/url]

Lin Chiao Feng
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rookslide wrote:
rookslide wrote:

Perhaps it should default to not sending notifications unless the user opts in.

Best I can tell, the default [i]is[/i] "No notifications".

avelworldcreator wrote:

This is the first time anyone complained so nobody looked closely I think.

No, it's not. Lothic, at least, has run smack into this before, and I wasn't able to isolate the problem or fix it before getting distracted by something else.

[i]Has anyone seen my mind? It was right here...[/i]

avelworldcreator
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Ah. OK. First I've heard

Ah. OK. First [i]I've[/i] heard about it then. [i]Mea culpa[/i]

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Lothic
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I stumbled onto the "opt out
avelworldcreator wrote:

Ah. OK. First [i]I've[/i] heard about it then. [i]Mea culpa[/i]

I stumbled onto the "opt out of the emails via selecting the cancelation option provided IN the emails" method some time ago and that's been a "workable workaround" for me thus far. After that I semi-forgot about it myself; I just assumed Lin Chiao Feng would fix it one way or another eventually so it didn't really occur to me to mention it here in the forums. I'll take my bit of blame for not making more of public fuss about it (like this thread did) in order to make sure it got the visibility it needed to get accounted for.

CoH player from April 25, 2004 to November 30, 2012
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Lin Chiao Feng wrote:
Lin Chiao Feng wrote:
avelworldcreator wrote:

This is the first time anyone complained so nobody looked closely I think.

No, it's not. Lothic, at least, has run smack into this before, and I wasn't able to isolate the problem or fix it before getting distracted by something else.

You and I discussed it a while back also, Lin.

Fireheart wrote:

Has anybody noticed how awesome Lin Chiao Feng is? *smile*

Yes, I think I have. :-) https://cityoftitans.com/forum/thanks-lin

Spurn all ye kindle.