Very confused...
When I placed my order for the Kickstarter perks, I had specified one size for a shirt.
Today I received 4 shirts, for a different size.
Would like to discuss this off-forums because I currently do not have a computer and the forums are EXTREMELY unfriendly towards mobile phones. This text, in fact, is being written over the "allowable" HTML tags text below the post box.
Please DM me or contact on Twitter, @Kheprera
Humph. I got two of each shirt. Most M & Lg but one was two medium... I was wondering why I would have done that but *shrug*
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Not quite normal...
If you got more shirts than you were looking for, enjoy the extras, if you got less or the wrong size, let us know. We already know about the 3Xs being sent out as 2Xs, keep the 2X and we'll send the 3X out later.
[color=#ff0000]Tech Team and Forum Moderator[/color]
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My point was just that the whole shopping cart thing was so long ago I don't recall what I did, if I did it right, whatever... But that it's all good. If I messed up and ordered wrong, so be it. If I was just hoping to lose some weight at the time, more the fool I :)
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Not quite normal...
You should have an email receipt to know what you ordered, I have 2, one for the KS ones, one for the post KS ones.
Mine were labelled City of Titans Perks with the email KSPerks@cityoftitans.com
and service@paypal.co.uk
Presumably if you're not in the UK you'd have a different paypal address for the non KS ones.
[color=#ff0000]Tech Team and Forum Moderator[/color]
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I tend to trash stuff, not archive it. *shrug* It's all good. I'm just going at it from the viewpoint that it was a donation to hopefully get a great game and that anything else that comes my way is just bonus. If I miss out on stuff I was supposed to get I'm not going to cry - stuff happens.
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Not quite normal...
PM me with the email address you used on the KS and I'll try to get somebody to find your order.
[color=#ff0000]Tech Team and Forum Moderator[/color]
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I went to the Perks site to check on things only to find that it was down for maintenance and it's stayed down for the past week. Considering that I've moved and need to change my mailing address, this is kind of urgent. Is there a new site that I should use or when will the old one be available?
Hey, Medicant. Well, I've got good news and bad news.
The good news is that we've recently had our first Project Baby!
The bad news is that the loving parents are handling KS Fulfillment.
The good news is that this means none of your stuff will be shipped to you till the disruption is over with!
The bad news is that we'll still have to deal with that issue.
The good news is that you can solve some of this problem yourself, provided you're in the USA. (I don't know about other countries, but generally it's true.)
The bad news is that the Frogurt is still cursed.
How to solve this problem for yourself: Go to the post office that covers your old address and set up a forwarding address.
https://moversguide.usps.com/icoa/home/icoa-main-flow.do?execution=e1s1&_flowId=icoa-main-flow&
Of course, that only works for things mailed by USPS, which we can't say is happening.
The other bad news is that I'm at my day job right now and I can't tell if you had any physical perks. Send me a PM and I'll check when I get home tonight.
[color=#ff0000]Project Lead[/color]
Congrats to the first Project Parents! Perfectly understandable that they're a little overwhelmed at the moment. (Has anyone ever been whelmed? Overwhelmed and underwhelmed, sure. But just plain whelmed?)
I kept my original confirmation email, so I know that my physical perks are lanyards and a mousepad.
I've set up the auto-forwarding from my old address to the new one, but as you say it only covers USPS and also is of limited duration.
I'll keep checking the Perks page to see if it reactivates.
Thanks for the update.
Roger and see PMs, Mendicant. I don't think we'll need the perks page. We'll just update the DB with your new address. Thank goodness it's not shirts, those went out.
(Doctor Tyche just got his yesterday!)
[color=#ff0000]Project Lead[/color]
Done, thanks, Oh Cabbit of War.