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Launcher hangs

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phxantasia
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Last seen: 2 weeks 2 days ago
Joined: 02/22/2021 - 16:28
Launcher hangs

I have the launcher installed. The launcher will run. But it won't download the game. It hangs on "Connecting" and never gets any farther than that. Is this a known issue or is there something else going on or something else I am missing?

Iathor
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Last seen: 18 hours 28 min ago
Developer
Joined: 07/16/2015 - 21:16
Did you hit the "Patch"

Did you hit the "Patch" button? The launcher UI is a little misleading, it doesn't actually connect to anything until the patch button is hit. There's also another problem that has cropped up recently, which is that a few ISPs seem to be blocking connections to our alpha download server for no obvious reason. That should give an error message, though. If you get that, and you have a VPN handy, try that to get around the ISP block. Otherwise, the launcher is due for an update pretty soon, which should fix that problem by allowing alternate download servers.

Tech Team

phxantasia
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Last seen: 2 weeks 2 days ago
Joined: 02/22/2021 - 16:28
I had been clicking the patch

I had been clicking the patch button but get fatal error when I do. I don't have a vpn. I guess I will have to wait til the launcher gets an update.

Iathor
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Last seen: 18 hours 28 min ago
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Joined: 07/16/2015 - 21:16
That’s the symptom of the ISP

That’s the symptom of the ISP block, so I strongly suspect that’s what you’re seeing. In at least one case, the block vanished after a few weeks.

There is a major launcher update in progress; I’m not quite sure when it will become available, as it has had some technical problems we’ve been working on.

We expect that update will fix the ISP block, since it is part of the process of switching to a new, scalable download server, and also will support use of a failover server if the initial one fails.

Sorry for the inconvenience.

Tech Team

phxantasia
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Last seen: 2 weeks 2 days ago
Joined: 02/22/2021 - 16:28
I bought a VPN and was able

I bought a VPN and was able to download the game. I have made and saved a character. But I have no clue where or how to select archetype/powersets. Also there is no UI once I am on the starting island nor have I been able to do anything except for run and jump around. What am I doing wrong?

Dark Cleric
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Last seen: 1 hour 4 min ago
Joined: 05/14/2018 - 12:26
That's all there is at the

That's all there is at the moment. They haven't added powersets/fx, UI, etc. Its just the character creator and the small island map to run around on.

Compulsively clicking the refresh button until the next update.

Iathor
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Last seen: 18 hours 28 min ago
Developer
Joined: 07/16/2015 - 21:16
That’s what’s available so

That’s what’s available so far, though the next release will have some significant additions. The character creator (costume part, anyway) is pretty much finished except for new costume parts, and development is concentrating on other areas now. You should see some of the new work pretty soon, though I can’t give a date.

Actual combat is a ways off still, though that’s one of the areas we are focused on next.

Tech Team