Forum login problems

8 posts / 0 new
Last post
Crondoval
Crondoval's picture
Offline
Last seen: 5 years 1 month ago
Joined: 10/15/2013 - 07:08
Forum login problems

My husband created an account to talk on the forums and to see whats going on with the game we are both excited to see this come together as Cox was our first mmo together. He logged in once and now is unable and it says that he is blocked could you look into this please.

his login is Gauntlet

Ceremonius
Ceremonius's picture
Offline
Last seen: 2 years 6 months ago
Developer11th Anniversary Badge
Joined: 01/09/2013 - 07:43
Hello .Crondoval.

Hello .Crondoval.
The issue you mentioned has been fixed and he should be able to log in again.
If the issue occurs again, please let us know.

Greetings,
Ceremonius

______________
Composition Team, German Localization Lead & Moderator

Crondoval
Crondoval's picture
Offline
Last seen: 5 years 1 month ago
Joined: 10/15/2013 - 07:08
tyvm ill have him test it

tyvm ill have him test it when he gets up :)

Crondoval
Crondoval's picture
Offline
Last seen: 5 years 1 month ago
Joined: 10/15/2013 - 07:08
now hes trying to change his

now hes trying to change his old password to a new one but its not recognizing his old password is there any way to give him a clean slate or cancel it so he can make a new one using his same login?

Zombie Man
Zombie Man's picture
Offline
Last seen: 4 years 10 months ago
kickstarter
Joined: 07/26/2013 - 19:23
I sent Gauntlet on his email

I sent Gauntlet on his email a new password for a reset.

Online Community Manager & Forum Moderator

Crondoval
Crondoval's picture
Offline
Last seen: 5 years 1 month ago
Joined: 10/15/2013 - 07:08
yes tyvm he got it and reset

yes tyvm he got it and reset his pw and now can get on but unable to post he is getting an 404 error when he tries

Zombie Man
Zombie Man's picture
Offline
Last seen: 4 years 10 months ago
kickstarter
Joined: 07/26/2013 - 19:23
Some threads no one can post.

Some threads no one can post... database corruption. Have him keep trying. If it doesn't work, have him contact me at

.

Online Community Manager & Forum Moderator

Crondoval
Crondoval's picture
Offline
Last seen: 5 years 1 month ago
Joined: 10/15/2013 - 07:08
will do tyvm :)

will do tyvm :)