At some point with the games launch, I recommend offering guidelines and kits for players to use and submit their own costume pieces, hair, etc for consideration in the game. This idea was inspired by games like team fortress 2 and planetside 2, where they give players incentive to do this.
Now, this idea works with them because they have a cash shop, so the creators who's work gets voted on by the community and approved by the game devs and implimented, and the creator gets a portion of all the sales of that product.
I'm not sure if you guys plan to have that, so you'd have to be creative in incentivizing people into doing this. Plus it's a great way for budding 3d artists to build a portfolio. Ultimately it will always be up to you guys to make the final call on what does or doesn't make an appearance in the game, but it would certainly help to grow an ever expanding list of options in the character creator and allow people to always tweak their aesthetic later on.
Also, as a side suggestion, if you haven't thought of this already.
Please put at least one pompadour option in the game, like an over the top anime style pompadour and a more realistic style pompadour. That way I can make my greaser super hero and maybe even a greaser super group. Fighting for truth, justice and of course, a LOT of pomade.
This.... this needs to be thing.... especialy this...
not my video just one I lke ===> https://www.youtube.com/watch?v=U6-SdIN0hsM
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Another great example of this is the "Tennogen" system in Warframe, which allows you to vote through the steam workshop on things that are to be added to the Warframe game. Some warframes have about four times as much tennogen as they do official skins, and it all looks great in one way or another.
It's an idea that gets the community excited for aesthetics, has a relatively small pool of applicants meaning that the GMs can filter problem cases and objects that don't mesh with the game with little to no issue, and allows for defined community involvement in the aesthetic of the game. I can't see this being a problem, really, just a bit of work to include; it wouldn't even be hard to include, truth be told, as all you need to do is set up some form of voting system and allow it to send in the finished products directly to the developers so that it can be included (As well as ways to obtain said costume pieces, of course)
The question is the way in which these costume pieces would be made available to the public. There's really three ways to do it - Earning them ingame, which is problematic for a few reasons but would possibly justify a crafting system if you can only get their recipes; getting them by doing specific missions (possibly player created missions to tie them all together, but that way lies madness); or setting up a specific end of the ingame shop for them. The specialty shop seems like the best bet, in order to let players earn a bit off their creations when they actually get used.
I think this is a great idea, and new and interesting customizations being added to the game is very much in flavor of the sort of thing that City of Titans wants to be, given how ludicrously customizable the entire concept of Superheroes is.
An infinite number of tries doesn't mean that any one of those tries will succeed. I could flip an infinite number of pennies an infinite number of times and, barring genuine randomness, they will never come up "Waffles".