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In Case of Lost Email

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Lin Chiao Feng
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Joined: 11/02/2013 - 09:27
In Case of Lost Email

Over the last few months, I've noticed various password reset emails we sent to people being rejected by mail servers such as GMail, GMX (in Germany), Yahoo, Apple, and others because (since they have a big gobbledygook link in the middle of them) they look kind of like spam. It's taken a bit of work, but I think we've got those bugs fixed, so things should work now.

BUT
(You knew there was a "but"...)

If you try to reset your password or have any other problem with the site and can't fix it, please try the following:

  1. If you are logged in, or can log in, send me a private message, or send one to ShadowElusive if I don't get back to you soon enough.
  2. If you can't log in, use our contact form to tell us about the problem. You should get an auto-reply after you submit the form.
  3. If you don't get an auto-reply from the contact form, things are probably bugged badly on the site and you should email us directly.
  4. If even that doesn't work, well, our email probably doesn't work at all and we'll be fixing it pronto so we can talk to each other.

Has anyone seen my mind? It was right here...