The character builder and game has worked before this latest update, but now all I get are swirling colors on the screen. Here is my system info:
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System Information
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Time of this report: 4/30/2021, 07:12:24
Machine name: DESKTOP-3P93TCA
Machine Id: {8C9E844D-4209-4438-89F7-343764E3351A}
Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 90BG003JUS
BIOS: IRKT54AUS (type: UEFI)
Processor: AMD A10-7800 Radeon R7, 12 Compute Cores 4C+8G (4 CPUs), ~3.5GHz
Memory: 12288MB RAM
Available OS Memory: 11212MB RAM
Page File: 7282MB used, 11097MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode
Any info would be appreciated. Thank you.
One of the Devs did mention over in this [url=https://cityoftitans.com/comment/178019#comment-178019]recent thread[/url] that they did sneak in a small update to the Unreal Engine during this last update. Maybe your problem is related to the problem the person in that thread was having.
CoH player from April 25, 2004 to November 30, 2012
[IMG=400x225]https://i.imgur.com/NHUthWM.jpeg[/IMG]
Right, when did you last update your video drivers?
[hr]I don't use a nerf bat, I have a magic crowbar!
- Combat Mechanic -
[color=#ff0000]Tech Team. [/color]
Integrated Graphics have a massive limit in processing 3D graphics. A dedicated GPU is almost always recommended when playing higher end MMOs. You have enough RAM and your processor is okay. Your bottleneck is your Graphics system.
Just as an experiment I recently tried running League of Maidens on my Surface Pro 7 (which is effectively like a small Intel i7 laptop with 16 GB RAM and integrated graphics) and even with all the graphics settings turned down to the minimums I was probably only getting a few FPS.
Interestingly enough that same Surface Pro could run the current version of CoT with default/high settings without obvious lag. Even though it was running I don't seriously plan to play CoT on that machine because it was clearly pushing it to the limits and causing it to heat up hot enough to fry an egg on.
CoH player from April 25, 2004 to November 30, 2012
[IMG=400x225]https://i.imgur.com/NHUthWM.jpeg[/IMG]
I last updated my drivers 2 days ago, and ran a hardware and driver check to make sure everything was up to date. Guess I might have to update my computer if I want to play the game in beta.
Yeah the only real change besides stuff that was added - which those things under have any impact on hardware performance - is the engine update to 4.26.
Haven’t seen anyone with Nvidia document an issue yet. I have an AMD card at home and haven’t had any issues but it isn’t integrated.
[hr]I don't use a nerf bat, I have a magic crowbar!
- Combat Mechanic -
[color=#ff0000]Tech Team. [/color]
I’m running with a discrete AMD GPU chip in my machine and haven’t noticed any issues (either MacOS or Windows side), but it’s a high end mobile GPU, not an integrated chip. I should probably go check on my old MacBook, which still has a discrete AMD GPU, but it’s much closer to the vintage of the problem machine here, might show something.
I don’t see any obvious show stoppers here, especially because it was working with the prior release. Between this and the other report, it looks like the new version of Unreal Engine might have stopped supporting older integrated GPUs.
Performance-wise, there shouldn’t be a lot of difference between the current Avatar Builder and the prior release, virtually all the changes were in the additional power selection screens, plus the new menu screen. That leaves the engine upgrade as the likely suspect.
Do you get the problems right away, with the new menu screen that shows up after the splash screens? Or can you get onto the island and it blows up there? If the latter, you may be able to get the GPU stats display up using Shift-G. If you can, a screenshot of that would maybe be instructive. Unfortunately you can’t get at that command on the earlier screens.
[color=#ff0000]Tech Team [/color]
The swirling starts immediately upon opening the game, but a print screen gives me a normal looking picture, no swirling colors. It is all neon swirling colors, but you can barely make out shapes in it.Taking a screen shot with Shift G shows Dynam Res unsupported. So that appears to be the problem.